FREQUENTLY ASKED QUESTIONS?
How do we book our wedding?
A deposit will seal your date on our calendar. Once we have had a chance to discuss details, we will go over our contract. We prefer to meet in person, but a phone conference can work for distance couples too!
Is there a print release form?
Yes! Click here to view the form.
Can we view examples of your work?
We proudly display all our examples online. One of the best parts about our website is that you can see nearly every wedding we shoot and not just the best images, but all of them! Usually over 1000 from each full wedding package. Most photographers will only show you their "BEST IMAGES EVER". With Zero Exposure Photography, you gain confidence with us as you browse through gallery after gallery and realize why we have the reputation for the best!
We do not live in the Springfield area - can we still book you to photograph our wedding?
Please do! We are available to photograph weddings throughout the world, however additional travel expenses are required. Travel quotes are available on request or you can view our classic options on the pricing page. The Platinum Plus+ package covers virtually everything!
Is an album included in the price?
Gold and Platinum packages include an album as standard and upgrades are available at an additional cost for all other packages.
What methods of payment do you accept?
Checks, cash, and credit card payments through PayPal.
Do we have to pay a deposit? Are there other payment policies we should know?
A deposit is required to secure your wedding day. All deposits and payments are non-refundable. Final payment of package price is due in full one week before the wedding date. In the event of a date change or wedding cancellation, we will do whatever we can to work with you. Upon client cancellation of wedding within 6 months of date, clients agree to paying 35% of total contracted fee. Within 3 months clients agree to 50% and within one month clients agree to 75%.
How long do we have print credits and album options?
You have one year to use any print credits with packages and they can only be applied towards website purchases (not albums). You also must place your album order within one year of your wedding date.
Can we have Black & White or Sepia photographs?
Yes, all images can be made sepia and gray scale.
Do you offer Parent Albums?
Parent albums start at $75.
Do you sell Wedding Albums?
We have a wide variety of album options! Please call for details.
Do you guarantee certain shots?
We encourage every couple to make a list of "MUST GET" moments for wedding day and share that with the photographer prior to the big day! After the ceremony, we also suggest you assign someone who is close to the family to "CHECK OFF" the list of family members you absolutely want photos with.
Would you create a video or slideshow of our life and growing up for us?
Absolutely! The deadline to submit your photos and music is 4-6 weeks before your wedding, however we do suggest you not have the slideshow in addition to one of our same day Photofusion videos.